Hotel Amenities

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Combined with the conference center, Aulani features over 50,000 square feet of flexible space—much of it outdoors to take advantage of the island's natural beauty. Inside and out, your attendees can enjoy secluded environment for business and entertainment functions. Whatever your conference needs entail, Disney's experienced meeting and incentive specialists will customize and personalize your program in paradise to ensure it's perfect in every way.

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Meeting attendees will find convenience and comfort with the following services:

  • In-room babysitting service
  • Business Center located in the Aulani Conference Center
  • Guest and valet laundry services
  • Multilingual staff
  • Valet and self-parking parking
  • ATM and bell services located in the lobby
  • Car Rental: Visit the Alamo Rental Car desk located adjacent to the Lobby on the third floor for any rental car assistance. Hours are limited.
  • Concierge Desk: Provides assistance with dining, recreation, excursions, spa, transportation and many other services. Located next to the Front Desk in the Lobby.
  • Early Check-In/Late Check-Out Lounge (Luana Lounge): Located on the first floor of the South Wing next to the Pau Hana Room. This lounge will have a TV viewing area and will have men's and women's restrooms with showers and dressing rooms available for those guests with late flight arrangements.
  • Excursion Tour Desk (Holoholo Desk Tours and Travels): Book excursions to many favorite local sites and adventures. Located adjacent to the lobby area on the third floor.
  • Groceries: A limited selection of grocery items will be available at Kālepa's Store (the lobby merchandise shop). A grocery order form will be available on the Disney Vacation Club Member website.
  • Ice Machines: On every floor near the xx30 and xx71 rooms
  • Internet: Wireless High-Speed Internet Access is available in all rooms and throughout the resort. Complimentary to all guests and members in guest rooms and public areas, including the convention space. Groups requiring additional bandwidth or dedicated bandwidth for Internet access will be charged appropriately.

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At Aulani, your attendees can enjoy immersive experiences as only Disney can create— from the sea to the mountains to the sky. Drawing on the talents of local artists, storytellers, farmers, surfers, chefs and renowned experts in their field, we connect your group with the amazing culture, traditions, adventures and experiences of Hawaii.

  • Laniwai Spa – An 18,000-square-foot Spa with 15 treatment rooms and full-service fitness center
  • Feature Pool Area – A zero-entry 8,200 square foot feature pool with body slide and three whirlpool spas. Poolside cabanas are also available for rental. A 1,500-square-foot infinity edge quiet pool is also available
  • Waikolohe Stream – Guests begin their journey on an exhilarating slide that launches their tube down a 321,000-gallon adventure course through the beautiful landscape of Hawaii
  • Rainbow Reef – Guests can get up close and personal to many of the animals that inhabit the salt waters in and around Hawaii with a snorkel experience in the 3,800- square-foot lagoon
  • Conservation Pool - A unique and personal sting ray experience (by reservation only)
  • Menehune Adventure Trail – An interactive adventure game that combines Disney magic and the mischevious Menehune. Along the way, Guests will discover a number of hidden surprises and meet a cast of fun, local characters
  • Pau Hana Community Hall – Perfect for attendees' with families, Pau Hana Community Hall includes arts & crafts, jewelry making, board games and storytelling, along with video games, TV viewing, foosball table, and DVD rentals
  • Menehune Bridge - A 2,200-square-foot interactive water play area featuring Hawaiian elements to entertain attendees' children of young ages
  • Excursions - Aulani exclusive and mix-in excursions such as signtseeing, local places of interest and cultural areas