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"When we book Disney hotels, we find that our attendees want to stay on site where all the action is."

-- Associate Director, Human Resources Sector

Disney's Magical Express

Disney's Magical Express Service

Take advantage of the latest innovation in Disney's legendary commitment to service and convenience: Disney's Magical Express! This exclusive complimentary shuttle and luggage delivery service conveniently takes you from the airport directly to your Walt Disney World® Resort hotel. It's the hassle-free benefit that allows you to arrive at your meeting or event relaxed and stress-free.

Here's how Disney's Magical Express service works:

  • If you are part of a meeting, convention, or other group event and you have a confirmed room reservation, call 407-827-6777 to book your Disney's Magical Express reservation or use our group reservation DME request form. (To use this service, all guests must have a Magical Express reservation prior to arrival.)
  • If you are making an individual vacation or leisure reservation, please call 407-W-DISNEY for more information.
  • If you are part of a rooming or housing list, please contact your event planner to book your Disney's Magical Express reservation.
  • To ensure seamless service, please make your Disney's Magical Express reservation at least 30 days in advance of your arrival date.
  • Several weeks prior to your arrival, you will receive an Airport Transportation Booklet containing general information and special barcoded luggage tags which you will attach to your luggage before departure.
  • Upon arrival at Orlando International Airport, you will be greeted by a Disney representative who will direct you to the Disney Airport Welcome Center in Terminal B.
  • You will then depart for your Walt Disney WorldŽ Resort hotel in a complimentary motor coach while your luggage goes straight from the plane to your room.
  • Check-in to your Walt Disney WorldŽ Resort hotel, and your luggage will be delivered to your room.
  • At the end of your stay, enjoy the same convenience of Disney's Magical Express service from your Walt Disney WorldŽ Resort hotel to Orlando International Airport.


  • Click here to view our Frequently Asked Questions

    Submit Disney's Magical Express request online